Luxury Retail Optician - Experienced

Click here to apply for the position

Do you love delivering a customized experience in optical or luxury retail? Would you like to help people select high end products that actually change their lives? Read on!

BeSpoke Vision  needs a Frame Stylist or Luxury Retail Optician who will help contribute to the best patient service experience. We are looking for someone who enjoys working with a team of compassionate and engaging professionals to provide exceptional care and a top tier experience to our patients!

In this role, you will  assist patients with choosing multiple sets of eyewear that suit their style, hobbies, preferences and prescription; fill, order, dispense and adjust glasses and sunglasses; make accurate notes in our EHR; communicate with patients via phone and text; process financial transactions; greet and serve walk-in customers and more.

 This is a full-time position offering the stability of a career in healthcare and NO WEEKENDS!

Pay range: $18 - $22 hourly

Prior eyecare, healthcare or medical office experience will be prioritized, but not absolutely required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!

Requirements:

• Excellent written and verbal communication
• High school diploma or equivalent
• 2+ years successful customer service or retail experience
• The supreme ability to inspire confidence in patients and peers
• High degree of professionalism
• Ability to confidently work autonomously; knowing when to ask questions
• Strong desire to help people
• Proficient with computers and technology
• A sense of urgency without sacrificing thoroughness
• You resonate with our core values of Excellence, Outward Mindset, Collaboration, Integrity, Empowerment and Growth-Oriented Self Improvement

Nice to have but not required:

• Opticianry Experience
• Insurance/Billing Experience
• ABO or CPO Certification
• Associate Degree

Physical requirements:

• Must be able to stand for long periods of time
• Must be able to lift 20 pounds

Dress Code:

• Business Casual - Business Professional in a color coordinated schedule, a visual attire guide will be available - and we give a wardrobe reimbursement stipend!

Some of your duties will include:

• Guiding patients through lens selection, measuring and collecting payment
• Checking patients out and scheduling appointments
• Frame styling patients
• Curating, cleaning and organizing our frame collection
• Having personable and meaningful conversations with patients and achieving objectives in a timely manner
• Greeting and serving walk-in customers
• Dispensing and adjusting glasses for patients
• Processing patient paperwork into our software system
• Preparing eyewear dispenses
• Keeping a tidy workstation and frame collection
• Managing a list of to-do’s, coordinating with patients as needed
• Processing financial transactions as needed
• Checking patients out and scheduling appointments
• Verifying lenses from the lab
• Continuing to build on and exceed the patient service experience
• Contributing meaningfully during department and team meetings
• Coordinating with the Optical Director
• Continual Self Development
• Other duties as assigned

If these sound like you, please apply!

Capable of working with all personality types

Olympic Level Listening Ability
Proactive
Ambitious

A Critical Thinker
A Clear and Direct Communicator
Passionate about self development and personal growth

About Us

BeSpoke Vision is a fast-paced growing eye care practice that provides full service eye care, a world-renowned dry eye clinic, clinical trials, specialty contact lens clinic, facial aesthetics, and an independent eyeglass boutique that offers personalized care toward each patient. We have an incredible team that doesn’t just meet the status quo, but strives to elevate eyecare and patient care. We love to come to work every day because we love what we do and we’ve built an office culture that is full of intention. If you’re looking to join a collaborative team where you will be valued for the amazing person you are, apply now!

Some of what we offer:

• Health, Dental and In-house Vision Benefits
• Paid vacation (PTO) and holidays
• 401K w/Company Match after 1 Year
• Profit Sharing and education reimbursement
• Wardrobe Reimbursement Stipend
• Consistent Self and Team Development
• Monday - Thursday Schedule; Most Fridays off and absolutely No weekends!

Click here to apply for the position

After applying, you will receive an email with next steps. We kindly ask you not call  or email the practice directly, regarding your application as we are busy caring for our patients. Complete your assessments and we’ll be back in touch with you very quickly.